Administration Assistant (Identified)

Job description

Your Contribution The purpose of this position is to support the efficient operation of the Family Participation Program by managing program processes and information systems. This includes providing support to the Family Participation Program staff and handling various essential office and administrative tasks. Additionally, the role involves building and maintaining professional relationships with TAIHS staff, community members, and the Department of Child Safety, Young People, and Women. THIS IS AN IDENTIFIED POSITION FOR ABORIGINAL AND TORRES STRAIT ISLANDER PEOPLE: Duties & Responsibilities: - Work as the first point of contact for organisational enquiries providing professional, efficient and friendly customer service - Effective communication between the community, internal & external stakeholders in a sensitive and professional manner by phone and email - Message compilation and directed to appropriate staff member - Timely response to emails with accurate up to date information of Family Participation Program - Maintain confidentiality on all issues relating to the organisation, clients & colleagues - Coordinate fleet vehicle processes including logbooks, cleaning servicin...