Health Center Manager

Job description

About Us Planned Parenthood League of Massachusetts (PPLM) is the state’s leading provider of sexual and reproductive health care, nationally recognized for education and research. Our mission: ensure everyone in Massachusetts has access to compassionate, judgment-free care and education. We operate four health centers and offer telehealth statewide as part of a network of 600 Planned Parenthood affiliates nationwide. Position Summary: The Health Center Manager oversees the day-to-day operations of the PPLM health center in Springfield, MA in partnership with the Health Center Director and clinical leadership. This role ensures smooth clinic operations, strong staff leadership, regulatory compliance, and a high-quality, patient-centered experience. The Health Center Manager works collaboratively with site leadership and staff to plan, implement, and lead quality improvement initiatives using data-driven decision-making. The role requires strong leadership, operational expertise, and a deep commitment to PPLM’s mission and values. Qualifications: - Manage daily health center operations, staffing, scheduling, and patient flow - Supervise unlicensed staff and Team Leads; support perfo...