Customer Success Manager

Job description

Less complexity. More dentistry. More impact. At Videa, we help dental clinicians deliver better care to millions of patients through AI. Oral health is health. Dentists are protectors of societal wellness. We build technology that enhances the moment of care, amplifies clinical expertise, and makes proactive oral healthcare the norm. Thousands of clinicians rely on Videa every day. Your work here will be reflected in real practice, improving real patient outcomes. If you want to build something that matters, keep reading. The Role: We are looking for a Customer Success Manager who wants to build and ship meaningful work. The Customer Success Manager is a critical member of the Customer Success team leading the company’s strong mission to deliver an exceptional Videa client experience. This role will be a great fit if you are passionate about making a difference in a patient’s health, energized by delivering high client satisfaction, and think strategically about client relationships. This is not a maintenance role. It is a builder role. You will work alongside engineers, clinicians, operators, and AI scientists to solve practical problems for dental teams on the ground. You will h...