Quality Assurance Specialist II

Job description

Responsibilities: - Review and authorize pension benefits for retired 1199SEIU members, surviving spouses, beneficiaries and their estates; ensure benefits are processed in compliance with Federal and Plan regulations - Verify pension calculations and medical benefit entitlements for members who receive counseling; ensure members are informed of accurate pension and medical benefits due to them upon retirement - Maintain counts of daily production including approvals and rejections for Quality Assurance Specialists; provide up to date information on daily production - Generate and review written correspondence to members based on Plan provisions; accurately inform members of retirement benefit options or reasons for denials - Counsel prospective retirees on pension and medical benefits as needed; provide information of various retirement options regarding payments and benefits - Review and authorize re-calculation of pension benefits; adjust any underpayment or overpayment in pension benefits based on additional information obtained from members, employers or Social Security Administration - Review and audit changes made by Pension Reconciliation Unit; ensure updated information ha...