Service Desk Team Member

Job description

Job Summary Service Desk Team Members are key players in ensuring each guest in our store receives unparalleled service. We look to them to make sure we are building customer loyalty through their own shining example. This role follows the Company's Common Purpose of, "Together, we improve people's everyday lives and well-being." This will be done by ensuring the highest level of customer satisfaction to our internal and external customers by resolving their concerns and problems. Our Service Desk Team Members must ensure that each guest discovers the pleasure of tasting incredible food and our passion for providing it at every turn. Job Description: - Experience Required: 0 to 6 months - Experience Desired: Lottery Machine Experience; Office skills; Prior Customer Service Experience - Education Desired: No High School diploma required - Lifting Requirement: Up to 50 pounds - Age Requirement: At least 16 years of age Job Responsibilities: - Maintain safety as the top priority in all aspects of your work for our Team Members, guests and products. - Resolve customer questions and concerns by communicating effectively with the customer and the management team/support staff in an effic...