Specialist-Registration I

Job description

Registration Specialist Location: Epler Parke – Onsite: Hours: 6:30 AM – 6:00 PM Schedule: 8-hour shifts with rotating opening and closing days Position Overview: The Registration Specialist plays a critical role in facilitating smooth patient flow from point of entry through completion of their appointment. This role ensures accurate registration, scheduling, financial documentation, and patient communication in a timely and professional manner, supporting both patient experience and optimal reimbursement outcomes. Key Responsibilities: - Facilitate patient flow from arrival through departure in a timely and professional manner - Check patients in and out efficiently and accurately - Schedule patient appointments following established guidelines - Obtain and verify demographic, insurance, and financial information Complete pre-registration and preparation tasks: Explain charges, policies, and procedures to patients - Appropriately direct patients and visitors - Effectively manage pool messages - Communicate clearly and professionally with patients and team members Performance Benchmarks: Within 3-6 Months: - Accurately and efficiently check patients in and out - Schedule appointme...