Express Service Representative

Job description

Dealership: L0744 Subaru of Utica Subaru of Utica Yorkville: Subaru Express Service Representative (Advisor): Location: Subaru Express Service: Position Type: Entry Level About the Role: Our Subaru Express Service team is looking for a friendly, reliable, customer‑focused Express Service Representative . This entry‑level position is perfect for someone who enjoys helping people, providing warm and welcoming interactions, and keeping a positive atmosphere in a fast‑paced environment. You’ll be the first point of contact for our guests—greeting them with a smile, listening to their concerns, and ensuring they feel valued throughout their service experience. No advanced technical knowledge is required; we’ll provide all the training you need. What matters most is your excellent attitude, teamwork, and commitment to showing up every day ready to help our customers. Key Responsibilities: Provide warm, professional greetings to every customer upon arrival. Listen closely to customer concerns and ensure they feel heard and understood. Maintain clear, friendly communication with customers about wait times and service updates. Create a positive and comfortable customer experience from drop‑...