Guest Services Representative

Job description

Job title: Guest Services Representative - Part Time Department: Guest Services Reports to: Guest Services Manager Level: Hourly Brief General Job Description: Responsible for ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out. Serve as the main point of contact for all guests requests/needs and then pursuing the issue to a resolution. The agent must exhibit courteous hospitality at all times and must be proactive in every area. Duties will include checking guests into and out of the hotel, revenue optimization, fulfilling their requests during their stay, answering telephone inquiries, making reservations, and other duties as assigned. Must have a pleasant attitude and excellent demeanor. Must work well under pressure. Schedule flexibility is necessary. Requirements: Hi. We are glad you are here and interested in employment with us. Woodbury Corporation is a very unique and diverse organization with a remarkable history of 100+ years of service and growth. If you’re interested in a career with a strong company driven by integrity, check out the various career opportunities we have available. - Responds quickly to requests from guests, supe...