Customer Service & Sales Coordinator

Job description

Ace Handyman Services is Hiring a Customer Service & Sales Coordinator! Location: Redmond, WA: Schedule: Full-Time Pay Rate: $21.25 – $26.50/hour Employment Type: Full-Time Overview: Ace Handyman Services is seeking a highly organized and motivated Customer Service & Sales Coordinator to join our growing team. As the first point of contact for customers, you’ll play a key role in delivering an exceptional customer experience while coordinating schedules and supporting sales efforts. This role is ideal for someone who thrives in a fast-paced environment, takes ownership, and enjoys both customer interaction and operational coordination. Responsibilities: - Respond to inbound and outbound leads promptly and professionally - Educate customers on services and pricing to match them with the right craftsmen - Coordinate schedules, job assignments, and material orders - Utilize dispatching and scheduling software efficiently - Handle administrative tasks including documentation and filing - Support outbound sales efforts including lead follow-ups and networking - Ensure a seamless customer journey from inquiry to project completion Requirements: Must Have: - Strong customer service & comm...