Office Services Specialist (On-Call)

Job description

Job Title: Field Service Representative/Office Services Specialist (On-Call) Reports To: Client Services Leadership: Job Overview: As our On-Call Office Services Specialist, you aren't tied to one desk. You are the versatile face of our client services team, floating between sites to provide 5-star support in reception, mail logistics, and facilities management. If you hate doing the same thing every day and love being the person everyone relies on, this is your role. Competencies: - Provides 5-star customer service to all employees (in all forms of communication). - Answers all calls and provides an exceptional customer service experience for all incoming/outgoing visitors. - Assists with light facilities duties as needed, such as but not limited to assisting customers in opening troubleshooting tickets, helping order supplies, stock kitchens/service areas with supplies. - Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package. - Manages outgoing mail/package transactions. - Performs duties associated with shipping and receiving of materials. - Notifies employees upon receipt of inbound deliveries. - Distributes mail/packages to co...