Referral and Access Specialist

Job description

About Liliʻuokalani Trust Liliʻuokalani Trust (LT) is a private operating foundation committed to the social, physical, and spiritual well-being of Native Hawaiian youth and their ʻohana. LT delivers culturally grounded, healing-centered programs across the pae ʻaina through a range of service settings to meet youth and families where they are. Trust programs reflect an assets-based philosophy that honors Hawaiian values, elevates youth strengths, and builds pathways to passion, purpose, and prosperity for all youth we serve. Job Purpose The Referral Specialist serves as the primary point of contact for the Mālama Line, providing a welcoming and culturally grounded entry point for youth, ʻohana, community members, and referral partners. Through strengths-based engagement and active listening, the Specialist gathers information, assesses needs, and connects individuals to the most appropriate programs and services. Using established referral protocols and decision frameworks, the Specialist ensures equitable access across sites and islands, initiates referral and enrollment documentation, and coordinates warm handoffs to program teams. This role supports positive youth development b...