Salesforce Senior Business Consultant

Job description

We’re looking for a Senior Consultant who can lead the delivery of high-quality Salesforce Sales and Service Cloud solutions from discovery through deployment. You’ll work directly with clients, translate business needs into clear requirements, and guide projects to successful outcomes. This role sits at the intersection of technical execution, client partnership, and delivery excellence. If you enjoy solving complex service challenges, collaborating with a smart and supportive team, and taking ownership of your work, you’ll thrive here. Growing expertise across Sales Cloud, Service Cloud, and Experience Cloud with hands-on configuration experience across core platform features and multiple types of engagements Comfortable serving as the primary client-facing point person for portions of workshops, requirement sessions, demos, testing, and training while keeping stakeholders aligned and raising risks early when delivery is at risk Strong hands-on skills in flows, approvals, assignment rules, case and opportunity configuration, Experience Cloud basics, declarative automation, reporting, and user lifecycle management across internal and external audiences Capable of completing at lea...