Global IT Operations Technician

Job description

As part of the Weave IT Operations Team, you will go beyond daily troubleshooting to solve complex challenges and improve our corporate systems. We’re looking for someone who is eager to learn, cares deeply about their impact on others, and approaches problems with an innovative mindset. This is your chance to contribute to our IT workflows and support the systems that keep our team running. This position will be in office (Shift will be Monday - Friday 10AM to 6PM) Reports to: IT Servicedesk Manager: What You Will Own: Advanced Troubleshooting: You will resolve complex hardware and software issues that go beyond the basics, ensuring minimal downtime for your teammates. System Provisioning: You will manage the lifecycle of employee laptops, from automated deployment to decommissioning. Infrastructure Support: You will maintain in-office tech, including conference room systems, local networking, and shared hardware. Process Improvement: You will find innovative ways to automate repetitive tasks and improve our inventory and ticketing workflows. What You Will Need to Accomplish the Job The minimum qualifications for the role - education, experience, certifications, skills. Technical...