Front Office Manager |Fairfield Inn DC| Washington DC

Job description

What You’ll Do: You will be at the center of the hotel's universe - the front office. You will have the responsibility of leading the front desk team so it runs smoothly and effectively. As a creative and dynamic leader, your passion for hospitality will inspire your team to better cater to guest needs and ensure their return. You will combine business expertise and managerial experience to enhance the ability of your team and provide quality service. On a daily basis you will be responsible for: - Providing business expertise and strategic perspective to identify, evaluate, develop and drive guest services, understanding that extraordinary service and business decisions are not mutually exclusive. - Overseeing and participating in guest registration and check out. - Managing, training, and scheduling the Front Office staff - Carrying out activities (night audit review, setting up group billing, making forecasts, controlling and placing orders for supplies, cross-departmental communication) required for the smooth functioning of the Front Office. - Acting as a liaison between General Manager and staff Where You’ve Been: We’re looking for someone who has worked in hotels for at leas...