PA Services Manager

Job description

Key Responsibilities Strategic & Operational Leadership - Deliver firm-wide strategy and business plans through effective leadership of the PA Services function. - Develop and implement commercial and operational plans to ensure a resilient, future-ready service. - Ensure consistent, high-quality service delivery aligned to business and client expectations. - Maintain a strong understanding of practice group priorities, anticipating challenges and proactively responding. - Continuously innovate and improve PA service delivery models. People Leadership & Talent Management: - Lead, motivate, coach, and develop a high-performing and cohesive PA team. - Manage performance robustly in line with HR policies, addressing issues promptly and constructively. - Oversee recruitment, induction and integration of new starters within the service. - Own the annual review and feedback process, prioritising talent management, retention, and succession. - Proactively manage team capacity and workload allocation. Stakeholder Engagement & Client Service: - Build strong, trusted relationships with key stakeholders across the Firm. - Promote effective collaboration, networking, and strong internal client...