Business Operations Manager

Job description

The Program Manager, Business Operations leads cross-functional initiatives that improve operational efficiency, enhance organizational performance, and support strategic business objectives. This role manages large, complex programs from planning through execution, ensuring alignment across teams such as Operations, Finance, Product, IT, HR, and Executive Leadership. Additionally, Senior Program Managers may also provide leadership, mentorship, and guidance to other members of the Business Operations function and project teams. Essential Functions: - Lead end-to-end program planning, execution, and delivery for high-impact business operations (including Value Creation, Compliance, Continuous Improvement and other as assigned) initiatives. - Partner with senior leadership to define program scope, objectives, milestones, and success metrics. - Coordinate cross-functional teams to ensure alignment, remove blockers, and drive execution. - Analyze operational data to identify inefficiencies, performance gaps, and opportunities for improvement. - Develop program roadmaps, timelines, status dashboards, and reporting for executive stakeholders. - Facilitate decision-making by providing in...