DCTC IT Analyst

Job description

Job Description: - Collaborate with internal team to gather and analyze business requirements. - Design and develop custom applications and workflows using Zoho Creator - Implement and maintain data integrations and APIs to connect with third-party systems - Maintain and update organizational databases, ensuring data accuracy, completeness, and consistency - Perform data entry, validation, and basic data cleaning to support reliable reporting and analysis - Provide basic IT support, including troubleshooting user access, software issues, and system navigation - Monitor and respond to internal requests promptly, ensuring timely resolution of data and system needs - Document processes and assist in improving workflows to enhance data management and system efficiency - Provide technical training to clients and end-users Desired Qualities: - Highly responsive, reliable, and able to manage multiple requests effectively - Motivated self-starter with strong attention to detail - Strong organizational and time management skills - Comfortable learning new tools and systems quickly - Clear and professional communication skills Department: Program Operations SERC Compensation Range: In compli...