Product Operations Maps Coordinator (Temporary)

Job description

Product Operations Maps Coordinator: *** Please note that this position is a 2-3 month TEMPORARY role, which will require a 2 week onsite training period. Following the successful training, there will be flexibility for a hybrid schedule, allowing this person to work fully remote 4 days per week, and 1 day in office. *** Job Summary: The Map Operations Coordinator works as part of a team to help improve the customer experience when remotely renting an Extra Space storage unit through creating and maintaining digital maps of our properties. These maps are currently used to help customers find their units on property and will soon extend to assisting in online rentals. This individual will also aid in updating the layouts of our facilities. Duties & Responsibilities: - Ingest map feedback from stores and clarify requests to ensure edits are made properly - Manage incoming workload to ensure the highest priority maps are edited first and management has visibility into progress and team bandwidth - Confirm with District Manager and Store Manager new building layouts and unit sizes and attributes - Serve as a go-between with our map partner and our stores - Work with various depts. with...