Robotic Process Automation (RPA) Business Analyst

Job description

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title: Robotic Process Automation (RPA) Business Analyst What does a successful RPA Business Analyst do? As an RPA Business Analyst, you will identify and qualify automation opportunities, capture and translate business needs into clear requirements, and partner with business, RPA developers and internal teams to deliver measurable value. What you will do: Identify, assess and prioritize automation opportunities using process discovery techniques (workshops, interviews, observation, data analysis). Document current-state (“as-is”) processes, including volumes, cycle times, exception rates, controls, systems and handoffs. Define future-state (“to-be”) processes and create...