At Your Service Supervisor, Pre-Opening - The St. Regis London

Job description

At Your Service Supervisor Coming soon to the heart of Mayfair, The St. Regis London marks the brand's prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies 'Live Exquisite' a celebration of London's pioneering and glamorous lifestyle for the Luminaries of the world. We are seeking a polished, confident and service‑driven At Your Service Supervisor to lead our voice‑to‑guest operations. As the first point of contact for many of our guests, you and your team will be the voice of the hotel — orchestrating requests, resolving enquiries and ensuring every conversation reflects the warmth, precision and elegance synonymous with St. Regis. This is an exceptional opportunity for a hospitality professional with natural leadership ability, impeccable communication skills and a deep appreciation for personalised service. Key Responsibilities: - Oversee the daily operations of the At Your Service department, ensuring every call...