E-Referral Specialist Home Health

Job description

Become a part of our caring community Shift/Availability Requirements: This is a full time position scheduled for 40 hours, 5 days a week for 8 hour shifts. Days of availability are Monday-Friday. Hours of availability are from 9:30am-6pm EST. Weekend coverage required twice a month. When working weekends, it will allow for off days during the week. Available to work 3 holidays a year. Based on business needs, additional holiday coverage may be required. As an E-Referral Specialist you will report to the E-Referral Supervisor. You will be an important part of the referral process as this role is the initial contact point for the client or referral source to promote the continuity of care. You will be responsible for data collection and documentation, compliance, and follow up on the initial referral process and decision. You will be responsible to: Monitor multiple e-referral systems to identify new referrals and manage alerts and notifications. Monitor email for request to pull referrals from all applicable referral systems. Perform follow-up and manage all related communication. Scan documentation to determine patient eligibility for services (service area, orders, insurance, etc...