IT HelpDesk Manager

Job description

We are seeking an IT HelpDesk Manager! Central & Southeastern Ohio Region: Join our Team!: Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services, working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual. The IT Helpdesk Manager is responsible for the strategic oversight, operational management, and continuous improvement of the IT Helpdesk function across the organization. This role ensures the delivery of high-quality, responsive, and customer-focused technical support services while aligning helpdesk operations with organizational priorities, clinical workflows, and enterprise IT standards. In addition to maintaining hands-on technical competency, the Helpdesk Manager provides direct supervision, coaching, and performance management for a team of helpdes...