Knowledge Management Support Tool Technician

Job description

Overview DecisionPoint seeks a Knowledge Management Support Tool (KMST) Technician to provide onsite operational and technical support for a custom enterprise knowledge management platform supporting mission operations across multiple directorates. The KMST Technician ensures system availability, data integrity, and user accessibility by performing day-to-day administration, maintenance, and troubleshooting. This role supports collaborative information sharing, document control, and data governance across a secure IT enterprise. This position is onsite in Huntsville, Alabama and requires an active Secret clearance. *Please Note: This requisition is contingent upon contract award.* Duties & Responsibilities: - Administer, operate, and maintain a home-grown Knowledge Management Support Tool (KMST) used for enterprise collaboration and information management. - Perform daily monitoring, user account management, access control configuration, and system troubleshooting. - Maintain data accuracy and ensure all content aligns with established metadata, taxonomy, and security standards. - Support periodic software updates, security patching, and configuration changes through formal change...