Team Lead Central Scheduling, Full Time, Days, Morristown, NJ

Job description

Summary: The Central Scheduling Team Lead will assist the Supervisor/Manager in ensuring the day-to-day functions of the department are adhered to and completed. Supervises Central Scheduling Representative I and II team members. Liaison and “go to” resource between the staff and the department Leadership. Supports peer leadership to meet department metrics including but not limited to training, assignment support, escalation and troubleshooting of scheduling issues. Knowledgeable of all scheduling, registration, and insurance verification functions. Accurately performs the scheduling, insurance eligibility verification, pre-authorization, financial assistance screening, estimate creation/collections and ensures accurate collection of patient registration data. Accomplishes flexible work assignments based on daily priority, following established metrics and guidelines. Job Duties: Ensures accuracy in all required demographics, financial, referral/authorization/clinical, and other registration data is accurately scheduled, collected, verified, and communicated as a core competency of the role. Assists with feedback to the team on weekly performance, including variance from establish...