Banking Services Operations Associate II - IPDS Document Imaging (Onsite- Amherst, NY)

Job description

Overview: Primary Responsibilities: - Open and analyze incoming mail and prepare for imaging. - Assist in responding to scanning and mail opening related questions. - Assist with simple training activities. - Perform basic research utilizing bank systems. - Respond to routine team requests by business partners through phone or email. - Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management. - Promote an environment that supports belonging and reflects the M&T Bank brand. - Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. - Complete other related duties as assigned. Education and Experience Required: High School diploma or equivalent (GED) and a minimum of 1 years’ work experience Proven data entry skills: Proven personal computer skills: Education and Experience Preferred: Some post high school education Minimum of 2 years’ work experience Minimum of 2 years’ banking experience within an operations unit or t...