Transformation Manager

Job description

What are we looking for? A change-driven expert who supports and coordinates the transformation execution towards OnePAM as the master platform. You will work in a small team that helps consuming entities to successfully migrate from their local customer data solution to the global target, acting as the linking pin between countries and the delivery areas to ensure clarity, alignment, early impediment identification, and smooth adoption. Context – GCDM Tribe: Our Global Customer Data Management (GCDM) Tribe contributes to the ING strategy by delivering customer data services which can be globally integrated into the mobile, web and assisted channels of our consuming entities: ING Retail, Business Banking and Wholesale Banking. The Tribe is globally organised, with over 160 people working in Amsterdam, Manila, Bratislava, Bucharest and many more ING countries. The Tribe consist of three different domains, strongly engrained with architects and engineers and supported by a CoE customer data management. The Tribe is supported by a small transformation support team helping the consuming entities to align their plans to move their local customer data solution to the global target with t...