Automotive Service Advisor | Heritage Toyota Catonsville

Job description

Job Description Heritage Toyota Catonsville is looking for an experienced, energetic Automotive Service Advisor / Service Writer to join our busy Service Department. Our Advisor/ Service Writer greets customers and consults with them on their vehicle service needs. Experience Everything MileOne has to Offer: - Competitive compensation with unlimited earning potential - Great opportunities for career advancement - Positive, success-driven work environment - Training and mentoring opportunities Service Advisor Responsibilities: - Provide customer service to include vehicle service care and manufacturer’s warranty specifications - Schedule and manage service appointments and service estimates - Address and resolve customer complaints Service Advisor Qualifications: - 2+ years’ dealership experience in automotive service writing - Reynolds Ignite experience, preferred - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals - Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills - Working knowledge of basic car functions, characteristics, and operations Our MileOne Employee...