Site Reliability Engineer (SRE) @MarshTech

Job description

Company: Mercer Description: We are seeking a talented Site Reliability Engineer (SRE) to join our Innovation team. This role will be based in Cluj, Romania. This is a hybrid role that has a requirement of working at least three days a week in the office. As a Site Reliability Engineer, you will play a critical role in driving our observability and reliability strategy . You will inherit and transform a fragmented observability landscape into a scalable, enterprise-grade platform. This role focuses on building deep system visibility, enabling distributed tracing across services, and improving system reliability through modern engineering practices. You will work at the intersection of infrastructure, application performance, and AI/LLM-backed systems. We will count on you to: - Lead the transformation of observability capabilities across the platform, moving from fragmented tooling to a cohesive, enterprise-grade ecosystem. - Design and implement end-to-end observability solutions using OpenTelemetry (instrumentation, collectors, exporters). - Build and enhance distributed tracing capabilities , enabling visibility across upstream and downstream services. - Define and operationaliz...