Head of Data & Intelligence, Enterprise

Job description

Create your best future and join Westpac as Head of Data & Intelligence What’s the Role: As Head of Data & Intelligence, this role is accountable for lifting the division’s data and analytics maturity through modern data foundations, reusable data products, and embedded decision intelligence. It leads the use of advanced analytics, AI and the Westpac Intelligence Layer to deliver trusted, scalable insight, improve decision‑making, and drive productivity across the business. The role owns divisional data and analytics prioritisation, value realisation and governance, while building sustainable capability and ensuring AI and analytics are delivered safely, responsibly and in line with enterprise standards Key Responsibilities: - Design and deliver a modern, scalable data ecosystem that embeds analytics, decision intelligence and AI into customer and business journeys. - Accelerate insight‑to‑action by integrating data‑driven decisioning into day‑to‑day business and operational processes. - Drive measurable improvements in customer outcomes, including engagement, personalisation and NPS, while supporting sustainable revenue growth through data‑led decisions. - Ensure all data, analyti...