IT Help Desk Supervisor

Job description

Toyo Tire Holdings of Americas, Inc is looking to hire an IT Help Desk Supervisor who will be a key member of the IT Department whose efforts will help guide, support and lead the Help Desk team. This role will provide the necessary guidance so that the team can successfully fulfill service inquiries, diagnose and troubleshoot problems, and or escalate issues as needed to ensure timely resolution. The IT Help Desk Supervisor will provide on-site support to end-users and will require excellent communication skills and a customer-oriented approach. The Help Desk Supervisor is a proactive leader overseeing the workload and coordination of a help desk team in a dynamic and around the clock manufacturing environment located in White, Georgia . ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: At Toyo Tires, our purpose for everything we do is clear: We make tires people love! Our team of talented professionals embody the company’s five core values , which include: Trust, Learn, Tenacity, Ownership, and Empathy . With passion and persistence (Grit), our team makes tires people love. Toyo Tire Holdings of Americas, Inc (TTHA) is the U.S. subsidiary of Toyo tire Corporation loca...