Manager Digital Workplace Collaboration

Job description

The Manager, Digital Workplace Collaboration Systems owns the management and delivery of the collaboration platforms that empower our employees to connect, communicate, and collaborate with each other, and to deliver awesome outcomes. This leader pursues great outcomes and user experiences over specific tools and technologies, and provides strategic leadership in the implementation, management and operational support of digital workplace collaboration systems. This manager will have primary responsibility for the daily operations, maintenance, and support of Delta Dental’s communications, collaboration, conferencing, and productivity solutions, and is the technology owner of the Microsoft 365 suite, Zoom, Miro, and the company’s voice and video conferencing technologies. This role also owns business-facing support for Confluence, Jira, and Ivanti Service Manager. This manager will have extensive experience in the modern digital workplace collaboration and productivity technologies, and will be expected to both manage the current state of technologies while thinking forward and creating a world where the collaboration technologies are less important than the outcomes and experiences...