Support Engineer – UCaaS & Connectivity

Job description

At Dstny, we believe that great work begins with great communication. As a global leader in hybrid work enablement, we make it easy for SMEs to connect, collaborate, and thrive - wherever work happens. Our solutions combine true mobility, seamless integrations, and the power of AI to deliver exceptional experiences for both customers and employees. Whether you’re using your mobile, laptop, desk phone, or our market-leading integrations, Dstny is always accessible through your preferred interface. Headquartered in Brussels, our team of over 1,000 colleagues spans 8 countries and supports more than 4 million users worldwide. Join us and be part of a company that’s shaping the future of work, Make Hybrid Work together with Dstny. https://dstny.be/ apply now About the Role... As a Support Engineer at Dstny, you will be part of our frontline support organization, helping customers and partners resolve technical issues related to our UCaaS, telephony, and connectivity solutions. You will act as a Level 1 / Level 2 engineer, handling incident analysis, troubleshooting, customer communication, and service follow-up. You’ll work closely with senior support engineers and platform specialists...