CRM Coordinator

Job description

UNIQLO is a leading brand of the Fast Retailing Group, one of the largest apparel retailers in the world. UNIQLO respects the individuality and lifestyle of all customers and takes pride in creating high quality, long-lasting, innovative clothing at an affordable price. We are currently recruiting for a CRM Coordinator to join our CRM team in UNIQLO Europe . This role is responsible for managing and overseeing the CRM plan and multi-channel campaign calendar across European markets (Email, SMS and Push). You’ll work cross-functionally to shape campaign strategy, bring new ideas and testing opportunities forward, and ensure high-quality delivery that supports revenue goals. You will be confident working with numbers, technical set-up and implementation, and translating performance into clear insights . What you will be responsible for Own ing and manag ing the CRM campaign calendar (weekly/monthly), aligning business priorities, market needs and stakeholder requests into a clear plan. Oversee ing end-to-end multi-channel CRM campaigns including Email , SMS and Push , ensuring high-quality . Driv ing continuous improvement in customer engagement and CRM revenue by identifying optimis...