Manager Organization Development

Job description

Position Summary: The Organizational Development Manager is responsible for leading enterprise training, development, and organizational effectiveness initiatives that support operational excellence and business transformation. This role oversees a team of trainers responsible for delivering training during new customer implementations across multiple ERP platforms and ensures consistent, high-quality learning experiences across the organization. The Organizational Development Manager partners cross-functionally with Operations, IT, HR, Sales and other business leaders to design, implement, and continuously improve training programs, change management practices, and knowledge management processes. The role also leads Quality and ISO compliance initiatives, manages document control standards, and ensures training programs are scalable, measurable, and aligned with organizational goals. This leader will drive the adoption of modern training approaches including digital learning, self-paced modules, and blended learning models while ensuring programs are effective, consistent, and measurable. Essential Duties and Responsibilities: Training & Development Leadership - Lead and manage a...