IT Manager

Job description

Description The IT Manager at Double E Group will oversee the company’s technology infrastructure and lead initiatives to enhance IT systems and operations. This role involves managing network upgrades, ensuring secure and reliable IT systems, managing ERP systems at operating sites, and overseeing the procurement and configuration of computer equipment. The ideal candidate will have extensive experience in network and server management, application management, cybersecurity, and user technical support. Network Upgrades & Maintenance: - Plan and implement network infrastructure upgrades to support company growth and emerging technologies. - Ensure the performance, reliability, and security of networks across all Double E sites. - Configure and optimize network devices (routers, switches, and firewalls). - Manage regular server updates and preventative maintenance to minimize downtime. Technical Support & User Assistance: - Manage MSP relationships. - Oversee the helpdesk process to ensure timely and effective troubleshooting. - Train staff on new software, hardware, security and IT protocols to ensure proficiency and security compliance. Network Security & Compliance: - Implement a...