Policy Specialist, gTech Ads Customer Experience

Job description

Minimum qualifications: - Bachelor’s degree or equivalent practical experience. - 2 years of experience in a project management or a customer-facing role. Preferred qualifications: - Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field. - 2 years of experience managing projects and working with analytics, software coding, or customer-side web technologies. - 2 years of experience in a customer-facing role. About the job: gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable suppo...