Pharmacy Customer Associate I

Job description

Anticipated End Date: 2026-04-25 Position Title: Pharmacy Customer Associate I Job Description: Pharmacy Customer Associate I Location: Virtual: This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law. Hours : Monday through Friday, 9:30 AM to 6 PM Eastern. Training lasts 4 to 6 weeks and may require on-site days at the team's discretion. The Pharmacy Customer Associate I is responsible for responding to basic customer questions via telephone and written correspondence regarding pharmacy retail and mail order prescriptions. How will you make an impact: - Develops and maintains positive customer relations and coordinates with fu...