Technical Support Engineer - Largo, FL

Job description

Job Overview The Technical Support Engineer is responsible for providing product and application support and in some cases, on-site support to customers that have field issues with Beckwith Electric products. These products include LTC controls, regulator controls, capacitor controls, recloser controls, feeder, transformer and generation protection as well as inter-tie protection and bus transfer systems. #LI-KR1 A Day In The Life: ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, other duties may be assigned: What will help you thrive in this role? - Investigate and troubleshoot specific customer application or product problems and propose solutions and changes that may be required for satisfactory resolution. - Review specifications, plans and other customer documents to assure proper application and operation of the company's products and systems - Assist product management personnel with preparing complex quotations and sales orders for Controls. - Review and verify customer’s control settings for application and calculation accuracy. - Provide input to improve product and application documentation for customers. - Assist product management team in collecting custome...