Salesforce Marketing Cloud Developer – Baltimore, MD

Job description

Salesforce Marketing Cloud Developer – Baltimore, MD About us: Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, and DHS-Eagle II. Join us in driving growth and seizing new business opportunities. Role and Responsibilities: Note: The candidate must be flexible to work overtime as needed, including weekends, holidays, and off-hours. - Configure, develop, customize, integrate, troubleshoot, and support Salesforce Marketing Cloud functionality for communications (email & SMS). Implement and maintain SFMC modules: - Email Studio, Journey Builder, Automation Studio, Content Builder, MobileConnect. Enable SMS messaging capabilities: - Short code acquisition support and provisioning, keyword configuration, opt-in/opt-out and consent handling, carrier/compliance alignment. - Design and deploy automated journe...