Frontline Support Lead engineer / TPM

Job description

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same. Location: Onsite in Austin or Cupertino About the job you're considering: Seeking a hands-on MCAD Support Engineer to manage and support engineering user environments, virtual desktops, and applications across a mixed Windows and Linux ecosystem. The role focuses on ensuring seamless user experience, application performance, and infrastructure stability. Your role: - Support VMware Horizon / Omnissa environments (VDI sessions, connectivity, performance) - Manage user accounts, access, and end-user environments. - Troubleshoot SMB/CIFS shares, mapped drives, and application issues. - Support Siemens NX, Teamcenter, and engineering applications. - Handle software deployment, updates, and...