Case Manager
Heartland ABA · US
ROLE: The Case Manager plays a pivotal role within the client operations team, holding direct responsibility for overseeing a designated caseload. Primary ob...
Job description
ROLE: The Case Manager plays a pivotal role within the client operations team, holding direct responsibility for overseeing a designated caseload. Primary objectives include facilitating seamless service delivery, ensuring appropriate staffing, and offering support and guidance to families and providers on the team. WHY JOIN US?: - Competitive compensation and benefits package - Friendly office environment! - Great exposure to the emerging field of Applied Behavior Analysis (ABA) - A rewarding position seeing the results of children with ASD reach their full potential - Full Benefits package - Health insurance paid 95% by the company - Dental, Vision, and Life Insurance - 401K with a company match - Holiday Pay - PTO REQUIREMENTS: - Foster and sustain ongoing communication with families, cultivating a genuine and trusting rapport that initiates during the intake process and continues throughout the entirety of services, including monthly check in calls. - Provide guidance and support to the providers of the team to enable them to provide optimal care to the families. - Proactively address and resolve service-related issues and challenges that may arise. - Ensure the prompt receipt...