Collections Specialist

Job description

The Credit & Collections Specialist will support markets managing collection portfolios and various aspects of collections including customer sensitive collection calls, delinquency letters, 3rd party agency placement, and credit review for new account set ups. Assists with other collection projects as required. Responsibilities: - Monitor email and respond to inquiries for new advertiser set-ups and modifications. Perform all related duties to complete the process - Serve as liaison to 3rd party collection agency and respond to inquiries and provide documentation to assist in the account reconciliation and resolution - Ensuring that all proper station approvals have been obtained for accounts recommended as bad debt - Point of contact for monthly collection meetings with the stations - Participate in collection meetings/conference calls for assigned markets - Responsible for assisting the stations by pointing out accounts that are becoming past due - Coordinates submission of past due accounts to collection agencies when the station has decided to send customer to collections - Assists station sales staff and customers when questions arise. Position is required to work closely wit...