Ambulatory Reception Scheduler Coordinator
HealthPartners · Saint Paul, Minnesota, US
The Radiology Ambulatory Reception Coordinator provides exceptional customer service to patients and visitors as the first point of contact in the Radiology...
Job description
The Radiology Ambulatory Reception Coordinator provides exceptional customer service to patients and visitors as the first point of contact in the Radiology Department. This position schedules appointments and verifies insurance for all radiology patients, and performs clerical and receptionist functions in the Radiology Department, including preparation and maintenance of patient records, and serving as a resource to medical staff regarding hospital protocols. This role is the link between staff, patients, families, and care providers, and between the unit and other hospital departments. Work Schedule: 0.7 FTE Week 1: Sunday 2130-6: Monday 1330-6: Tuesday 2130-6: Week 2: Sunday 2130-6: Monday 1330-6: Required Qualifications: One year of clerical, scheduling, and/or customer service experience. Preferred Qualifications: Degree in a healthcare field. Experience scheduling radiologic appointments for various modalities including CT, Ultrasound, DEXA, and General Diagnostics. Previous experience in an ambulatory care setting. One year of Epic electronic medical record system experience. At HealthPartners we believe in the power of good – good deeds and good people working together. As...