CHEESE SHOP/LEAD CLERK

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist manage in achieving sales and profit goals established for the Cheese department, and monitor and control all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety. - Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. - Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products. - Offer product samples to help customers discover new items or products they inquire about. - Inform customers of cheese specials. - Responsible for training and coaching associates within the department to effectively perform their job duties at a satisfactory or above level. - Provide customers with fresh products that they have ordered and the...