Manager, Residential Field Service Operations

Job description

About Omnidian Omnidian, Inc. is a fast-growing Series C tech-enabled service company revolutionizing performance assurance for the distributed solar and energy storage industries. Omnidian is building a more sustainable future for the planet through our passionate teams, our innovative technology, and by creating an amazing customer experience. We are a certified B Corp, headquartered in Seattle, WA The Job As a Manager on the Residential Field Service Team, you’ll be responsible for leading a team of Residential Field Service Managers (RFSMs) who oversee our solar service subcontractors across the country. This remote role reports to the Vice President, Service Network and partners closely with cross-functional teams including Dispatch, Customer Experience, and Portfolio Operations Management, to ensure efficient, high-quality service execution. You’ll help drive day-to-day consistency, support your team’s development, and ensure alignment with Omnidian’s operational standards. What You'll Do: Team Leadership & Support (70%) - At Omnidian we believe in trust and autonomy. How you create an impact is ultimately up to you. Here is an outline of some of the things you’ll be doing: -...