Care Coordinator

Job description

Description The Care Coordinator plays a key administrative and resident care support role within the assisted living community. As the first point of contact for visitors and callers, this individual ensures a welcoming, professional front office presence while also coordinating staffing, care-related tasks, and communication across the community. This role supports the Executive Director, Assistant Executive Director, and the broader management team with a variety of office and care coordination responsibilities and participates in the on-call rotation for staffing needs. ESSENTIAL JOB RESPONSIBILITIES: Administrative & Front Office Duties: - Warmly greet and assist residents, families, and visitors upon arrival. - Professionally answer and direct incoming calls to appropriate departments or individuals. - Respond to general inquiries and provide information about community services and operations. - Coordinate transportation and appointment scheduling for residents. - Manage incoming and outgoing mail, packages, and deliveries. - Perform general office duties, including filing, data entry, transcription, and recordkeeping. - Order and track Durable Medical Equipment (DME) and as...