Benefits Administrator
Macmillan · New York City, New York, US
The Benefits Administrator supports the day-to-day administration of employee benefits programs, with a focus on accurate processing, data management, vendor...
Job description
The Benefits Administrator supports the day-to-day administration of employee benefits programs, with a focus on accurate processing, data management, vendor coordination, and employee support. This role assists in maintaining efficient benefits operations, supporting system processes and file feeds, and ensuring a high level of service and compliance. The ideal candidate is detail-oriented, customer-focused, and comfortable working with benefits systems and data. What You'll Do: Benefits Administration & Processing - Process employee benefit enrollments and changes in HRIS. Ensuring accuracy and timeliness. - Review and reconcile benefits data to confirm correct deductions, eligibility, and coverage. - Troubleshoot and resolve discrepancies related to benefits transactions and payroll deductions. Employee Support & Customer Service: - Respond to employee inquiries regarding benefits programs, eligibility, claims issues, and enrollment processes in a timely and professional manner. - Provide clear, accurate, and empathetic communication to enhance the employee experience. - Maintain and update company intranet Benefits pages Compliance & Documentation: - Support compliance with app...