Automotive Service Advisor

Job description

Benefits: About the Role: Join Midas CONCORD as an Automotive Service Advisor, where you'll be the frontline of customer service and automotive expertise. In this dynamic role, you’ll help customers navigate their vehicle needs while ensuring they receive top-notch service in a friendly and inviting atmosphere. Responsibilities: Requirements: About Us: Midas CONCORD has been serving the Concord, CA community for over 20 years, providing reliable automotive repair and maintenance services. Our customers love us for our commitment to quality and integrity, while our employees appreciate a supportive work environment that encourages growth and teamwork. Compensation: $25.00 - $35.00 per hour - 401(k) matching - Bonus based on performance - Employee discounts - Opportunity for advancement - Paid time off - Training & development - Greet customers and assess their automotive service needs with exceptional customer service. - Provide accurate estimates for repairs and services, ensuring transparency and trust. - Coordinate with technicians to communicate service recommendations and updates. - Manage customer appointments and follow up on service completion. - Maintain a clean and organiz...