Customer Service Associate - DC

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Customer Service Associate - DC in Grand Rapids, Michigan. Customer Service Experience Team Member: As a Customer Service Representative with more than a couple of years under your belt, you've probably seen plenty of help-wanted ads looking for a "rockstar Customer Service Rep" who can do the work of ten people and multitask in a fun, fast-paced environment. They promise opportunities that sound sketchy, businesses that like to "work hard, play hard," and have opportunities to "network in the industry," or offer "free" trips and salaries you know are based on impossible-to-meet commission sales. This is not one of those ads, or one of those companies for that matter. We are looking for an experienced customer service representative who is passionate about helping people. We need someone who can listen to our customers and say, "I can help." We are a website that offers a variety of products that can sometimes seem confusing. If you are the type of person who friends and family go to for help because you are p...