Deal Desk Analyst

Job description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are actively sourcing for a full-time Deal Desk Analyst who loves working with Sales, Finance, and other various departments to close deals. This individual is responsible for providing sales process support utilizing a variety of developed organizational and project management skills. The position reports to the Sales Operations Manager. Key Responsibilities: - Act as a sales-facing subject matter expert on process, policy, and pricing related matters - Assist sales teams in creating and positioning complex orders - Act as liaison between sales and other key stakeholders involved in the deal structuring process (e.g. Sales Operations, Finance, Order Management, Legal, Product Marketing, etc.) - Partner with sales to ensure opportunities are properly creat...